eConsult Help Centre
Go to eConsult Health
All Collections
eConsult Troubleshooting

eConsult Troubleshooting

Having an issue with eConsult? We've collated our help documentation here

Faye avatar
7 articles in this collection
Written by Faye

Problems with patients receiving post-consult messages

What to do if a patient hasn't received your email response to their eConsult
Faye avatar
Written by Faye
Updated over a week ago
Receipt of eConsults in practice

eConsults from patients not registered at your practice

What to do if an unregistered patient submits an eConsult
Faye avatar
Written by Faye
Updated over a week ago

Problems receiving eConsults via email

What to do if you're no longer seeing eConsults coming in
Faye avatar
Written by Faye
Updated over a week ago

Duplicate eConsults via email and the clinical system

What to do if you're getting eConsults arriving by email and straight into the clinical system
Faye avatar
Written by Faye
Updated over a week ago

Problems receiving eConsults via EMIS

What to do if you're no longer seeing eConsults coming in
Faye avatar
Written by Faye
Updated over a week ago

Problems receiving eConsults via Vision

What to do if you're no longer seeing eConsults coming in
Faye avatar
Written by Faye
Updated over a week ago

Missing eConsult from a patient

What to do if a patient has submitted an eConsult but you've not received it
Faye avatar
Written by Faye
Updated over a week ago
eConsult Help Centre
  • Blog
  • Roadmap
  • Webinars
  • Newsletter
  • Status