Please note this page will be regularly updated as we release new features.


October - December 2021

  • New

  • Updated

    • Adult: Leg Problem; Urine Problem - updated in response to clinical feedback.

    • Various Accessibility and bug fixes.


July - September 2021

  • New

    • Demand management features [phased roll-out].

      • Make eConsult available only during practice hours (08:00 to 18:30, Monday to Friday).

      • Ability to turn off eConsults for the rest of the day or temporarily.

    • Toolbar features

  • Updated

    • Inclusion of reference to poison, anaphylactic shock and seizures in the emergency disclaimer.

    • Paediatric Rash, Spots & Skin Problems; temperature question & burn update following clinical feedback and improved photo-taking instructions.

    • The adult body map was updated to include additional clinical templates.

    • Adult and Paediatric contraception templates.

    • Unwell Child and Unwell Baby had their temperature and burn questions updated following clinical feedback.

    • Amendment to BMI min. and max. range to match NHS guidelines.

    • Adult Bites and Stings - updated flagging.

    • Paediatric: Vomiting and Diarrhoea; Sore Throat; Cold or Flue; Testicular Problem; Eye Problems - updated temperature questions in response to clinical feedback.

    • Paediatric Mental Health - updated in response to clinical feedback.

    • Adult Breathing Problems - updated in response to clinical feedback.


April - June 2021

  • New

    • Adult Skin Moles.

    • Ability to show different self-help content based on the nation (initially for Scotland).

    • All Review conditions are now available on the NHS App.

    • Ability to call patients from your computer, over the internet, via Click to Call on the eConsult Toolbar.

  • Updated

    • Added a 'prefer not to say' option for the gambling question in Adult Administrative Care.

    • Post Consult Messaging look and feel.

    • Structure of all Primary Care questions.

    • MOD - Adult and Paediatric administrative questionnaires.

    • Self-help call to action changed to “I want to read self-help advice”.

    • Adult and Paediatric Ear Problems - NICE guidelines; clinical feedback.

    • Adult Rash, Spots and Skin problems - updated flagging.


January - March 2021

  • New

    • Limb and Joint Problems condition grouping.

    • Long Term Condition Depression and/or Anxiety Review.

    • Paediatric Contraception - accessible to 16 and 17-year-olds completing for themselves, or for parents completing on behalf of a child (6 months up to 18 years of age).

    • Paediatric Mental Health questionnaire (6 months up to 18 years of age).

  • Updated

    • Adult General Advice - improved the patient journey; NICE guidelines.

    • Adult Back Problems - includes STarT scoring.

    • Questionnaires under Limb and Joint Problems - pain score revised to reduce inappropriate redirects and introduced photo upload functionality.

    • Adult and Paediatric Administrative Advice - improved pathways.

    • eConsult toolbar installer is now 'signed', meaning that its source is now noted as a verified and safe provider, no longer triggering warning alerts on your system.

    • Video calls now have a 'blur background' option.

  • Replacements

    • Adult Abdominal Pain replaces Irritable Bowel Syndrome.

    • Adult Heartburn and Indigestion replaces separate Heartburn and Indigestion questionnaires.

    • Adult Urine Problems replaces several urine problem-related questionnaires for both men and women.

    • Adult Vaginal Problems replaces several women's health questionnaires to improve the patient experience.


If you have any questions or you feel that this article could be improved, please feel free to give us some feedback by emailing us, pressing the emojis below or using the chat button on the bottom right-hand side of this page to speak to one of the eConsult team.

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