Share feedback or get help in the Smart inbox

Tell us what you think so we can make improvements!

Laura Perring avatar
Written by Laura Perring
Updated over a week ago

This article covers:

How to send us feedback directly from the Smart Inbox

There is a small red 'Feedback' tab on the far right-hand side of the screen where you can leave feedback about the Smart Inbox.

You can use the screen selection button to select an element if your feedback relates to a specific section of the Smart Inbox. For example, below a previous comment has been selected, as the feedback relates to being able to amend comments.

How to get in touch with us if you have any questions or problems

You can also leave feedback or ask any questions about the Smart Inbox by using our live chat on the right-hand side of the Inbox.

You can:

  • Chat to our support team to leave feedback or ask questions

  • Search our help centre and read articles in the same browser to find out more about features

  • See the status of eConsult platforms in case of any issues

If you have any questions or you feel that this article could be improved, please feel free to give us some feedback by emailing us, pressing the emojis below or using the chat button on the bottom right-hand side of this page to speak to one of the eConsult team.

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